Communication Templates

Communication templates are a powerful tool that allow you to create standard communications that can be emailed or printed and sent to students. You can use the same template across multiple years, with tools available inside the editor to pull in year-specific and student-specific content contextually.

When designing the communication template, you can:

  • Customize the look and feel: Work within a robust text editor that allows you to change font size and styling, format paragraphs and lists, and even insert tables and images.

  • Message to distinct populations: Include conditional text that displays based on a selection set so the same template can be used for multiple student populations that may need different information.

  • Reference student-specific data: Insert data points or pre-configured data tables from the student record that will update contextually for each student; this can be as simple as including the student’s name in the salutation, or as complex as displaying a list of outstanding requirements needed to process the student’s aid.

Working with the Communication Template Editor

When creating or editing communication templates, a robust text editor is available to help you customize the communication to both your institution’s branding needs and business processes.

Text formatting options in the communication template editor