Viewing or Resending a Previously Sent Communication

To view or resend a communication previously sent to a student, complete the following steps:

  1. Search for and select the student record you want to send a communication. For more information see Searching for Student Records.
  2. Expand the Communications options in the middle navigation menu and select Communication Log.
  1. Find the communication you want to view in the Details section.
  2. Select the magnifying glass icon in the right-hand column to view the original text of the communication or select the PDF icon to view or download the communication in PDF format.
  1. Open the More Actions menu in the right-hand column.
  2. Select Resend. A success message is displayed in the upper right portion of the page letting you know the email has been resent.

    Note: This option is only available for communications that were previously sent via email. Emails resent in this way use the same parameters set for the original communication, including the same recipient email address.